I contacted Curtain Rod Connection with a need for a 16ft, decorative, traverse rod. I received quotes from other places but it was way too much money. They helped provide an alternative for significantly less. We received the product the other day; it was very high quality and looked fantastic. I appreciated their attention to detail as they caught an error in my order. I loved the product so much that I'm submitting another order for rods for another room in our house!