Some items were missing in first shipment, but was correctly and mailed to me a week later. I love the system and it’s performing very nicely.
I purchased the Tekno 25 traverse rod with the wave system, cut to fit my exact measurements. I had three rods joined together with two splices. Since the splices are exacting, and leave no room for error on the bracket placement, I would suggest measuring multiple times. Once you think you have it, put your brackets up just enough to hold them in place (I used half the screws) and hold the center rod up to verify. It seems confusing when looking at the videos and instructions online, but once you actually have everything in hand it makes sense. I have seven brackets (two splices) and it took me all day (up and down the ladder) to get the brackets up, since I needed drywall anchors. I had my husband help with the final lifting of the rod onto the brackets, but it would have been easier with three people (one for each rod). But now that it’s all done, I love it, it works exactly like I wanted, and i am hoping to buy more of the same for my sliding doors. Cant say enough about measuring, and making sure it’s level. the wave system is totally ingenious, my curtains are lined and heavy, and the rod is perfect.
It took me a long time to decide between the Tekno 25 & Tekno 40 and several questions with customer service, who were very pleasant and helpful. Ultimately purchased a Tekno 40 rod, custom cut to 215’. Delivery was quick. Rod came in 3 sections and was relatively easy to install and looks very good. My only disappointment is that my drapes don't draw smoothly. The ball bearings get caught in spots, especially on the joints,
Great rods. Worked perfectly! Would definitely order again.
system ordered was delivered on time. very easy to install and worked exactly as described.
Needed to replace our track for some heavy drapes. These were the only ones I could find that would not need me to alter the drapes. Very sturdy, size was perfect
This latest curtain track, like all products I have purchased from Curtain Rod Connection, does not disappoint in any way. But the real reason that I keep returning to Curtain Rod Connection is the friendly and prompt customer service...I am so appreciative. Also, Baby Yoda.
Customer support exceeded my expectations. I needed advise on curtain panel selections and how to order custom selections. I was very impressed with the quick and courteous response. My order was damaged in shipping and replacement parts were deliver at no charge post-haste. The product was everything I had hoped for. Kudos to a team that values their customers!
Less expensive than the industry leader, and husband loved the quality and how easy they were to install.
Sturdy and easy to assemble. Good customer service. Would buy this one again in a heartbeat.
Did have about 10% of the plastic sliding hangers break on shipping, but they gave us more than we needed. I recommend the company rethink their method of shipping these parts.
We ordered a custom track for our bay window. The online chat support was excellent in helping me make sure we did the measurements just right. The installation went easily but we had one track snagging in the bend. We contacted customer support and they replaced that segment. Works perfectly. Highly recommend, especially knowing you will get timely and helpful support!
Really happy with our track purchase. The shipping was super fast and the installation of the track was pretty easy. Our hardest step is hemming the curtains!
I purchased two tracks to replace the double ikea track I just put up. The new tracks are much better. They draw feels smoother and the look is much lower profile. The website is also a great resource for learning.
Received a rod that was damaged by UPS and Curtain Rod Connection did not hesitate to ship a new rod out to me the next day. The replacement arrived timely and in excellent condition!
Well made and easy to install, the Nexgen Ripplefold Curtain Track is a "must have" if you want your curtains to impress not only you but also your guests. Very pleased. Thank you.
Fits as advertised finish as advertised. Works great, easy to install.
The only product I could find that works well
with our window set up. Make sure you triple measure your angles before you order!
Shipped quickly and the track works well. My only quibble is that the set screws on the joining pieces did not work with the supplied hex wrench, and required sizing up to a different Torx wrench. Was annoying. Otherwise, great and the system works well for my application.