My First Time Order was in January & since I’m new to the WAVE type installation, I called & talked with Kim. After I placed my order on-line she called me questioning a portion of the order….which I had mistakenly entered as needing ONE (hooks)…it should have been 100. Thank goodness she caught that. Then we had a little glitch regarding the rods I ordered…which I addressed with them…& they Promptly rectified. Bottom line is….you actually get GREAT CUSTOMER SERVICE and it’s PERSONAL ! I feel like I’m dealing with someone who cares and wants me to be satisfied ! Thanks Wholesale Drapery. I’m a very satisfied customer.
I was worried about the fact that the rod was so long that we had to splice it. However, the company engineered it properly and it looks great. Good job guys.